Support

How can we help?

Answers to the common questions are below. If yours isn't here, email us and a person will reply.

Contact us

Email support@mood2meal.com. If something went wrong, tell us what you were doing and which iPhone you're on. It helps us fix it faster.

Email support

Using Mood2Meal

How does Mood2Meal work?

Tell Mood2Meal your mood and how much effort you have, and it suggests a meal that fits the moment. When you save, cook, skip or swap recipes, Taste Memory learns what you enjoy and what you avoid, so suggestions improve over time.

Are the recipes always exact?

They are AI-assisted suggestions. Always double-check allergens, ingredient quantities and food safety before you cook.

How does Mood2Meal handle allergies?

Set your allergies and dietary needs once and every suggestion is filtered against them. Recipes can still contain mistakes, and packaged ingredients vary between brands, so always read the ingredient list and product labels yourself. Mood2Meal is not a substitute for medical or dietary advice.

Can I change my dietary settings later?

Yes. Go to Profile › Decision Settings at any time.

How do reminders work?

Set reminders in Settings › Notifications. They run on your device and can be changed or turned off at any time.

Do I need an account?

You can try Mood2Meal as a guest. A free account lets Mood2Meal create new recipes for you with AI and keeps your saved meals and preferences with your account. A Premium subscription always needs an account.

Is Mood2Meal available on Android?

Mood2Meal is on iPhone for now.

Premium and billing

Do I need Premium?

No. Free covers your core meal decisions. Premium unlocks deeper history, rescue tools and advanced controls: unlimited saves, full Taste Memory and Cook History, Rescue Tools, Smart Shopping List and Fine-Tune Presets.

How much does Premium cost?

There is a monthly plan and a yearly plan. The app shows the current price in your local currency before you subscribe.

How do I cancel my subscription?

Subscriptions are billed by Apple, so you cancel with Apple:

  1. Open the Settings app on your iPhone.
  2. Tap your name, then Subscriptions.
  3. Tap Mood2Meal, then Cancel Subscription.

You keep Premium until the end of the period you've paid for. Cancel at least 24 hours before the renewal date to avoid the next charge. Deleting the app or your Mood2Meal account does not cancel the subscription.

Can I get a refund?

Apple handles all payments and refunds. Request one at reportaproblem.apple.com. We can't issue refunds ourselves because we never see your payment details.

I subscribed but Premium isn't unlocked

Make sure you're signed in to the same Mood2Meal account you subscribed with, then open the Premium screen and tap Restore Purchases. If it still isn't unlocked, email us and we'll sort it out.

Why do I need an account to subscribe?

Premium is linked to your Mood2Meal account so it follows you across devices.

Your account and data

What data does Mood2Meal store?

Open What We Store in the app for a clear breakdown of what is kept on your device and what is kept with your account. The full detail is in the privacy policy.

How do I delete my account?

Go to Settings › Delete Account in the app. This permanently removes your account and its data. Step-by-step instructions, and what to do if you can't get into the app, are on the delete account page.

Can I turn off crash reporting?

Yes. Go to Settings › Crash & Error Reporting. Crash reports are anonymous and only used to fix bugs.

Feedback

Ideas, bugs, a recipe that didn't work: we read everything. Email support@mood2meal.com or use Profile › Help & About › Send Feedback in the app.